Privacy policy

Privacy Policy

Last updated: August 22, 2026

At The IverShop, accessible through theivershop.online, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you may have regarding your information when you visit our website or purchase our products.

1. Information We Collect

When you visit our website, create an account, place an order, contact us, or otherwise interact with our store, we may collect information such as:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Information provided when contacting customer support

Order and Transaction Information

  • Products purchased or considered for purchase

  • Order number

  • Order history

  • Billing and shipping information

  • Payment-related information necessary to process your transaction

We do not need to receive or store your complete credit or debit card details when payment is processed through our payment providers.

Device and Website Information

When you browse our website, certain information may be automatically collected, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Products viewed

  • Referring website

  • Approximate browsing activity and interactions with our website

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders

  • Process payments and refunds

  • Ship your purchases

  • Provide customer support

  • Communicate with you about your orders

  • Respond to questions and requests

  • Prevent fraud, unauthorized transactions, and abuse

  • Improve our website, products, and customer experience

  • Maintain and improve website security

  • Send promotional or marketing communications where permitted by law and, where required, with your consent

  • Comply with applicable laws and legal obligations

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to provide essential website functionality and understand how visitors use our website.

Cookies may be used to:

  • Keep items in your shopping cart

  • Remember preferences

  • Maintain your session

  • Understand website traffic and usage

  • Improve website performance

  • Measure advertising and marketing effectiveness

  • Provide relevant advertisements where applicable

You can configure your browser to refuse or delete cookies. However, disabling certain cookies may affect the functionality of our website.

4. Shopify

Our online store is powered by Shopify.

Shopify provides the technology that allows us to operate our online store, process orders, and provide various ecommerce services. Shopify may process customer information on our behalf as part of providing these services.

You can review Shopify's privacy practices through its official privacy information.

5. Payment Providers

When you make a purchase, your payment may be processed through third-party payment providers.

Depending on the payment method you select, the payment provider may collect and process payment information according to its own privacy policy and terms.

We do not intentionally store complete payment card information on our own systems.

6. Shipping and Fulfillment

To deliver your order, we may share information necessary for fulfillment with shipping companies, delivery partners, logistics providers, and other service providers.

This information may include:

  • Customer name

  • Shipping address

  • Phone number

  • Order details

This information is shared only to the extent reasonably necessary to fulfill and deliver your order.

7. Service Providers

We may use trusted third-party service providers to help us operate our business, including providers for:

  • Website hosting and ecommerce services

  • Payment processing

  • Shipping and delivery

  • Email communication

  • Customer support

  • Analytics

  • Fraud prevention and security

  • Advertising and marketing

These providers may process personal information only as necessary to provide their services to us.

8. Marketing Communications

If you subscribe to our marketing communications, we may use your email address or other contact information to send you information about:

  • New products

  • Special offers

  • Promotions

  • Discounts

  • Updates from The IverShop

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the email or by contacting us at digitaldookan@gmail.com.

Transactional communications, such as order confirmations, shipping updates, and refund notifications, may still be sent when necessary to complete or manage your order.

9. Fraud Prevention and Security

We may use personal information and technical information to detect, investigate, and prevent fraudulent transactions, unauthorized access, abuse, and other security issues.

We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

10. How Long We Keep Your Information

We retain personal information for as long as reasonably necessary to:

  • Provide our products and services

  • Complete and maintain transaction records

  • Provide customer support

  • Resolve disputes

  • Prevent fraud

  • Comply with legal, accounting, tax, and regulatory requirements

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

11. Sharing of Personal Information

We do not sell your personal information for money.

We may share personal information when reasonably necessary with:

  • Shopify

  • Payment processors

  • Shipping and delivery providers

  • Technology and service providers

  • Analytics and marketing providers

  • Fraud prevention and security providers

  • Government authorities or law enforcement when required by law

  • Professional advisers where necessary to operate or protect our business

We only share information that is reasonably necessary for the relevant purpose.

12. Your Privacy Rights

Depending on where you live and applicable law, you may have rights regarding your personal information, which may include the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Request information about how your personal information is used

  • Opt out of certain marketing communications

  • Withdraw consent where processing is based on consent

To make a privacy-related request, contact us using the information provided below.

We may need to verify your identity before completing certain requests.

13. Children's Privacy

Our website is intended for general consumers and is not specifically directed toward children.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided us with personal information, please contact us so that we can review and take appropriate action.

14. International Data Transfers

Because we use Shopify and other third-party service providers, your information may be processed or stored in countries other than the country where you live.

Where required by applicable law, we take appropriate steps to protect personal information when it is transferred across borders.

15. Third-Party Websites

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

We are not responsible for the privacy practices or content of third-party websites.

We recommend reviewing the privacy policies of any third-party website or service you use.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable legal requirements.

When we make changes, we will update the "Last updated" date at the top of this policy.

We encourage you to review this page periodically.

17. Contact Us

If you have questions about this Privacy Policy, want to make a privacy request, or have concerns about how your personal information is handled, please contact us:

The IverShop
Website: theivershop.online
Email: digitaldookan@gmail.com

Privacy Contact: digitaldookan@gmail.com